Franchise terms, defined plainly.

A franchise structure in which a master franchisee receives territorial development and often sub-franchising or support rights.

Microsoft’s cloud productivity ecosystem, including services such as SharePoint, Teams, Outlook and Power Platform capabilities.

Microsoft business applications that include CRM and ERP capabilities. In HolaTeams documentation, Dynamics 365 is the primary internal franchise-sales workspace.

The ability to manage many franchise or business locations with shared standards, visibility and location-specific records.

A franchisee that owns or operates more than one location within the same franchise system.

The process of removing or changing user access when employment, role or franchise relationships end.

A view of whether the required tasks, approvals, training, documents and location milestones are complete enough for opening.

A controlled reference that documents how franchise locations are expected to operate under the brand’s system and standards.

A qualified active franchise sale that carries the commercial offering, pricing, agreement process and expected next steps.

An individual or organization that holds an ownership interest in a franchise entity or location.

A financial transaction used to satisfy an invoice or other obligation.

The process of matching recorded payments with invoices, bank or processor information and expected obligations.

A structured definition of what each role can view, create, edit, approve or administer.

The set of active sales opportunities organized by stage, expected progress and ownership.

A financial statement showing revenue, costs and profit or loss over a defined period.

Microsoft’s workflow automation service for connecting applications, triggering actions and orchestrating business processes.

Microsoft’s business intelligence and data visualization platform.

A governed list of tasks and requirements that must be completed before a franchise location is ready to open.

A classification that indicates the relative urgency or business impact of a support request or operational issue.

A potential franchise buyer who is being evaluated or engaged before becoming a qualified opportunity.

A territory in which a franchisee has contractual protections relating to competing locations or brand development, subject to the franchise agreement.

A scored or unscored knowledge check associated with learning content.

The franchise-development and opening work related to candidate locations, property details, leases and site approvals.

The process of extending or replacing a franchise agreement when the current term approaches expiration.